Service Contracts and Packages

Marioff ServicesJust as any appliance needs care, so too does HI-FOG®. Without regular check-ups and preventive maintenance, the reliability and performance of your HI‑FOG® system may diminish. By being proactive with Marioff Services, you can extend the lifetime of your HI-FOG® system and help ensure you get the best fire protection performance possible.

Marioff offers a range of professional services to help maintain your HI‑FOG® system and operate it in the best way possible, so you can be sure of high quality, trustworthy, and fully optimized servicing.

HI-FOG® systems are vital safety systems, and should only be serviced by service engineers who are certified to train, operate and maintain HI‑FOG® systems.

Annual Service Contract

An annual service contract is the best way to keep your HI-FOG® system in perfect working condition. Marioff trains your system operators to perform small, regular tasks, such as visual inspections and simple tests, while Marioff's certified service engineers perform annual service calls.

The annual service package provides thorough preventive maintenance, which is performed only by experienced HI-FOG® service engineers. The general condition and performance level of the system is checked and the operation of all the essential parts and functionalities is verified. The system is also inspected according to any new rules or regulations, with any upgrade suggestions stated in the service report.

Service contracts bring additional benefits such as:

  • Lower long-term maintenance costs
  • Discounts on spare parts
  • Predictable budget for maintenance
  • Service reports and recommendations

5 and 10 Year Service

At five and ten year intervals, more extensive maintenance should be performed on any HI-FOG® system. The 5 and 10 year service packages include all tasks, from a regular annual service to more detailed inspections. Seals, hoses and other components that are susceptble to the heaviest wear are inspected and serviced as needed. In the 10 year service package, pressure cylinders are also serviced according to regulations.
 

Contact Marioff for Service

Spare parts, maintenance & general enquiries:

LAND customers land.aftersales.marioff@carrier.com
MARINE customers aftersales.marioff@carrier.com

Emails are processed during local office hours at 08:30-16:30 (GMT+2) from Monday to Friday.